At HokiRaja, your privacy is more than a legal obligation — it is a core value we stand by. This document explains clearly and transparently how we collect, use, store, and protect your personal information every time you use our platform.
| Subject | Our Position |
|---|---|
| Data Sales | Never |
| Encryption | 256-bit SSL |
| Data Retention | Secure servers |
| Third-Party Access | Restricted & controlled |
| Player Rights | Access, amend, delete |
| Legal | Malaysian PDPA |
Before reading the full policy, here is the core of our commitment HokiRaja of every player's privacy.
All data transmitted between your device and the servers of HokiRaja encrypted using 256-bit SSL protocols — the same standard used by leading banking institutions in Malaysia. Your information is never transmitted unprotected at any stage.
HokiRaja has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your information is used solely for the purposes stated in this policy and nothing beyond that.
You have the right to access, correct, and request the deletion of your personal data that we hold. Requests can be submitted at any time through our customer support channels HokiRaja and we will process it within the specified timeframe.
Data collection and processing operations HokiRaja complies with the Personal Data Protection Act (PDPA) 2010 of Malaysia. We only collect data that is strictly necessary, retain it for as long as required, and manage it to the highest security standards.
Any third-party service providers that require access to your data on behalf of HokiRaja — such as payment processors and game providers — are contractually bound by strict data protection agreements and may only use your data for the agreed purposes.
In the unlikely event of a data security breach, HokiRaja is committed to notifying affected players within the timeframe required by applicable law. Transparency remains our priority, even in difficult situations.
These are the rights you hold over the personal data we keep — and how you can exercise them.
You may request a copy of all personal data we hold about you at any time. We will provide it in a readable format within 14 business days of receiving your request.
If any personal information we hold about you is inaccurate or outdated, you have the right to request a correction. Corrections will be processed within 7 business days following identity verification.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records, such as financial transaction records for compliance purposes.
You may object to the processing of your data for specific purposes, such as direct marketing. Once your objection is received, we will cease the relevant processing immediately and without condition.
How to submit a privacy rights request: Contact the support team HokiRaja via live chat or by emailing support@hokiraja.wine, stating your request type and account details. We will process your request within the stipulated timeframe once identity verification is complete.
Important Note: This Privacy Policy describes the privacy practices HokiRaja for the platform at hokiraja.wine. By using our platform, you agree to the collection and use of information as described in this document. Please read it carefully — if you have any questions, our support team is available 24/7.
HokiRaja ("we", "our platform") respects the privacy of every individual who uses our online entertainment platform. This Privacy Policy is designed to ensure you fully understand what information we collect, why we need it, and how we protect it.
This policy applies to all users of the platform HokiRaja including registered players, visitors browsing the website without an account, and any individual who interacts with our customer support team. We comply with the Personal Data Protection Act (PDPA) 2010 of Malaysia and industry best practices in personal data management.
We don't treat privacy as a dull technicality — it is the foundation of the trust you place in us when you register and play at HokiRaja. Every decision we make about your data starts with a simple question: does this respect the privacy of our players?
During registration and use of the platform HokiRaja, we collect the following personal information:
To facilitate the processing of deposits and withdrawals, we collect:
We do not store credit or debit card numbers directly — card payments, where applicable, are processed through certified payment gateways and HokiRaja only accepts verification tokens, not full card numbers.
We also collect data relating to how you use the HokiRaja, including:
When you browse the platform HokiRaja, our systems automatically record technical data including browser type, operating system, screen resolution, pages visited, time spent on each page, and referral source. This data is used to improve platform performance and the overall user experience.
The majority of the data we collect comes directly from you — through registration forms, the KYC process, customer support forms, account profile updates, and direct interactions with the platform HokiRaja. You will always know what information you are providing to us in these situations.
When you use the platform HokiRaja, our systems automatically collect technical and usage data as described in section 2.4. This is industry standard practice that enables us to maintain account security, detect suspicious activity, and continually improve the user experience.
HokiRaja uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Further details on our use of cookies are outlined in Section 6.
In the context of KYC compliance and fraud prevention, we may receive information verification from licensed identity check services. This is to ensure the accuracy of the information you provide and to protect all players on the platform HokiRaja.
HokiRaja uses your personal data only for the following legitimate and stated purposes:
HokiRaja does not use your personal data for automated profiling that makes decisions with a material impact on you without human involvement. Any decision affecting your account is subject to review by our team.
This is a non-negotiable commitment: HokiRaja never sells, rents or trades players' personal data to any party for commercial purposes. This is our absolute policy, with no exceptions.
In our day-to-day operations, certain categories of third-party service providers may need access to specific data in order to carry out the functions we have entrusted to them:
All third-party service providers working with HokiRaja contractually bound to maintain the confidentiality of data and to use it only for agreed purposes. They are not permitted to use your data for their own benefit.
We may be required to disclose your personal data to the relevant authorities in the following situations:
Where possible and permitted by law, we will notify you of any such disclosure before or after it occurs.
Cookies are small text files stored on your device when you visit the HokiRaja. Cookies allow the platform to recognise your device, remember your preferences and provide a smoother experience each time you return.
You can control and manage cookies through your browser settings. However, disabling essential cookies may affect your ability to log in and use the platform HokiRaja in full. Third-party cookies from our analytics providers collect only anonymised data that cannot be used to personally identify you.
HokiRaja implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction:
While we take all reasonable steps to protect your data, no system is 100% secure against every threat. You also play an important role in keeping your data safe by keeping your account password confidential HokiRaja and not sharing your login credentials with anyone.
HokiRaja retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required under applicable Malaysian law:
Once the retention period expires and there is no legal or business reason to continue holding the data, we will securely delete or anonymise it.
Platform HokiRaja is intended for users aged 18 and above, without exception. We do not knowingly collect personal information from individuals under the age of 18.
If we discover that a person under the age of 18 has provided personal information to us, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who become aware that their child has registered on HokiRaja should contact us immediately at support@hokiraja.wine.
In operating the platform HokiRaja, some technical data may be processed or stored outside Malaysia — for example, on international cloud infrastructure that we use. In all such cases, we ensure that the data transfer:
Your sensitive financial data and KYC documents are stored on servers located in regions that adhere to stringent data protection standards.
As a player HokiRaja residing in Malaysia, you are protected by the Personal Data Protection Act (PDPA) 2010, which grants you the following rights:
To exercise any of the above rights, please contact our customer support team HokiRaja via live chat or by emailing support@hokiraja.wine. We may need to verify your identity before processing certain requests in order to protect the security of your account.
We aim to process all privacy rights requests within 14 business days. For more complex requests, we may require up to 30 days and will notify you of the need for additional time.
HokiRaja reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make material changes, we will:
We encourage you to review this Privacy Policy from time to time. Your continued use of the HokiRaja after changes take effect will be considered your acceptance of the updated policy. The latest version of this Privacy Policy is always available on this page and takes effect from the date stated.
If you have any questions, concerns, or requests regarding your privacy and the management of your personal data on the platform HokiRaja, please contact us through the following channels:
Our team responsible for privacy and data protection matters operates Monday to Friday, 9 AM to 6 PM Malaysian time. General support is available 24/7 and can direct privacy-related enquiries to the appropriate team.
The latest version of this Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions in their entirety. For any questions about differences between this version and earlier ones, please do not hesitate to contact us.
All payment methods we support are licensed and recognised platforms — your financial data is handled to the highest security standards.
Minimum deposit RM10 • All transactions secured with 256-bit SSL encryption • No hidden fees
By understanding how HokiRaja protecting your personal data, you can play with greater peace of mind and confidence. Create a free account today and join over 500,000 Malaysian players who have trusted us as their preferred online entertainment platform.