Updated: 1 January 2026
HokiRaja

HokiRaja Terms & Conditions — Platform Usage Policy

This document contains all the terms and conditions governing the use of the HokiRaja. Please read carefully before registering or using any of our services. By creating an account, you fully agree to all the terms set out herein.

Transparent & Fair Terms
Bahasa Melayu
For Malaysian Players
Summary of Key Terms
SectionTerms
Age Restriction18 years and above
Min. DepositRM10
Min. WithdrawalRM50
Wagering BonusSubject to the conditions
One Account Per Person1 account only
CurrencyMYR (RM)

What You Need to Know — A Summary of HokiRaja's Commitments

Before reading the full terms, here are the six core principles that define our relationship.

One Account, One Identity

Each player is only permitted to hold one account HokiRaja. All registration details must be accurate and belong to you. Identity verification (KYC) is carried out before your first withdrawal to ensure the security of all parties.

Transparent Deposits & Withdrawals

All transactions on HokiRaja processed using valid local Malaysian payment methods. Deposits are credited instantly and withdrawals are processed within the stipulated timeframe with no hidden fees charged to players.

Bonuses with Clear Terms

Every promotion and bonus at HokiRaja come with wagering requirements that are clearly stated and easy to understand. There are no hidden conditions — all bonus terms are available before you choose to claim.

Data Privacy Protected

Your personal information is never sold or shared with third parties without your consent. HokiRaja adheres to strict data protection practices — all data is encrypted and stored securely in accordance with industry standards.

Responsible Gaming Comes First

This platform is for entertainment — not a financial solution. HokiRaja provides account limit and self-exclusion features for all players. We reserve the right to restrict or close an account if there are signs of concerning gambling behaviour.

Updatable Terms

HokiRaja reserves the right to update these terms and conditions from time to time. Players will be notified via email or in-platform notification when material changes are made. Continued use following notification will be deemed acceptance of the new terms.

Important: This Terms & Conditions document is a binding agreement between you ("Player") and HokiRaja ("Platform"). By registering, logging in, or using any part of the platform HokiRaja, you confirm that you have read, understood, and fully agree to all terms set out in this document. If you do not agree with any of these terms, please stop using the platform immediately.

1Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between HokiRaja and you as a user of our platform. These Terms take effect from the date you register an account or use any of our services HokiRaja for the first time, whichever comes earlier.

By using the HokiRaja, you acknowledge that you:

  • Have read and fully understood these Terms;
  • Agree to be bound by all provisions stated herein;
  • At least 18 years of age;
  • Playing on your own personal behalf and not on behalf of any other person;
  • Not residing in a jurisdiction that restricts or prohibits participation in online betting activities.

These Terms should be read together with the Privacy Policy and Responsible Gaming Guidelines HokiRaja which also forms part of the overall agreement between you and us.

2Eligibility & Registration

2.1 Age Requirement

Platform HokiRaja is strictly for players aged 18 and above, with no exceptions. We reserve the right to request proof of age at any time and to close an account and withhold winnings if a player is found to have registered under the required age.

2.2 Registration Information

All information you provide during registration must be accurate, complete, and up to date. This includes:

  • Full name as shown on your Malaysian identity card or passport;
  • Exact date of birth;
  • An active Malaysian phone number registered in your name;
  • A valid and active email address;
  • Bank account or e-wallet details used for transactions.

2.3 One Account Per Individual

Each individual is only permitted to hold one (1) account HokiRaja that is active. Holding multiple accounts — whether under different names, phone numbers, email addresses, or devices — is strictly prohibited and may result in all associated accounts being closed and balances forfeited.

Note: If you have an old inactive account and wish to open a new one, please contact customer support HokiRaja first to have the old account removed before re-registering.

3User Account

3.1 Account Security

You are solely responsible for keeping your login credentials — including your username and password — confidential. HokiRaja will never request your password through any communication channel. If you suspect your account has been compromised, please contact our support team immediately.

3.2 Identity Verification (KYC)

HokiRaja conducts Know Your Customer (KYC) procedures on all accounts before the first withdrawal is processed. Documents that may be requested include:

  • Copy of Malaysian identity card (MyKad) — front and back;
  • Proof of address dated within the last 3 months (utility bill or bank statement);
  • Proof of ownership for the payment method used to make the deposit.

The KYC process is typically completed within 24 to 48 business hours. HokiRaja reserves the right to request additional documents based on risk assessment requirements.

3.3 Account Activity

Accounts showing no activity (no logins or transactions) for 12 consecutive months will be classified as inactive. Inactive accounts may be subject to an administrative fee of RM10 per month after that twelve-month period, subject to the available account balance. You will be notified by email before any fee is charged.

4Deposits & Payments

4.1 Accepted Payment Methods

HokiRaja accepts deposits via the following local Malaysian payment methods:

  • Touch 'n Go eWallet;
  • GrabPay;
  • Boost;
  • ShopeePay;
  • DuitNow (QR transfer and instant bank transfer);
  • FPX — including Maybank2u, CIMB Clicks, Hong Leong Connect, and other FPX member banks.

4.2 Deposit Limits

The minimum deposit is RM10 per transaction. The maximum daily deposit varies according to your VIP tier — from RM2,000 for standard accounts to higher limits for Gold VIP members and above. All deposits are credited to your account instantly upon confirmation of payment.

4.3 Player Responsibilities

You are responsible for ensuring that deposits are made using a payment method registered in your own name. HokiRaja does not accept deposits from third parties. Any deposit proven to have been made by a third party may be frozen pending investigation and identity verification.

Warning: Never share your bank account or e-wallet details with anyone else for the purpose of making a deposit on your behalf. HokiRaja not liable for any losses arising from the disclosure of personal financial information.

5Fund Withdrawals

5.1 Limits & Processing Times

The minimum withdrawal amount is RM50 per request. Processing times are as follows based on VIP level:

  • Standard Account (Bronze): 15 to 30 minutes;
  • Silver Member: 10 to 20 minutes;
  • Gold Members: 5 to 15 minutes;
  • Diamond Members: 5 to 10 minutes;
  • Platinum Members: 5 minutes or faster.

5.2 Withdrawal Conditions

Cash funds (excluding bonus credit) may be withdrawn at any time without any wagering requirements. For first-time withdrawals or withdrawals exceeding RM5,000, full KYC verification is required before the transaction is processed. Withdrawals must be made to the same or equivalent payment method used for the deposit.

5.3 Daily Withdrawal Limit

The daily withdrawal limit for standard accounts is RM10,000 per day. VIP Gold members and above enjoy higher limits. For withdrawals exceeding the daily limit, please contact the support team HokiRaja for assistance and special arrangements.

6Bonus & Promotions

6.1 General Wagering Requirements

All bonus credits awarded by HokiRaja — including welcome bonuses, deposit bonuses, free spins, and cashback — are subject to wagering requirements before any winnings derived from them can be withdrawn. The specific wagering requirements for each promotion are stated in the relevant promotion terms.

6.2 How Wagering is Calculated

For example, if you receive a bonus of RM100 with a 10x wagering requirement, you must wager a total of RM1,000 (RM100 x 10) using eligible funds before any winnings from that bonus can be withdrawn. Wagers placed using your own cash count in full (100%), while wagers placed using bonus credits may be counted at a different rate depending on the game category.

6.3 Betting Limits When Using a Bonus

While bonus wagering requirements remain unfulfilled, the maximum bet per round or wager is RM50 unless otherwise stated in the promotional terms. Bets exceeding this limit during an active bonus period may result in the bonus being voided.

6.4 Prohibited Bonus Usage

HokiRaja reserves the right to revoke any bonus if there is evidence of abuse, including but not limited to:

  • Registering multiple accounts to claim bonuses repeatedly;
  • Continuously betting on a single outcome with the intention of meeting wagering requirements at minimal risk;
  • Cooperating with other players to manipulate the bonus system;
  • Use of bots or automated software.

More specific bonus terms for each active promotion can be found on the Promotions page within the platform HokiRaja. If in doubt, contact our customer support before claiming any bonus.

7Game Rules

7.1 Game Integrity

All games on the platform HokiRaja — including slots, live casino, lottery, and other games — use Random Number Generator (RNG) technology certified by recognised independent testing bodies. This ensures that every game outcome is genuinely random and cannot be manipulated by any party, including HokiRaja own.

7.2 Technical Malfunction

In the unlikely event of a technical malfunction during gameplay — including server disruptions, display errors, or connectivity issues — HokiRaja reserves the right to void the relevant round or session and return the bet amount to the player. Winnings resulting from an obvious technical malfunction are null and void.

7.3 Dispute of Results

If you wish to dispute a game outcome, you must submit a complaint within 72 hours of the incident. Please contact customer support HokiRaja including game details, date and time, and the round ID where available. The investigation will be completed within 7 business days and the outcome HokiRaja is final.

8Sports Betting & E-Sports

8.1 Event Verification

Sports and esports betting at HokiRaja covers football including the Malaysia Super League and EPL, badminton, e-sports such as MPL Malaysia, DOTA 2, and CS2, as well as a wide range of other sports. Bet outcomes are determined based on official results announced by the relevant event organiser.

8.2 Odds & Changes

Odds displayed at HokiRaja are subject to change until a bet is confirmed. Once confirmed, bets are not affected by any subsequent odds changes. HokiRaja reserves the right to void bets accepted as a result of technical errors or odds pricing mistakes.

8.3 Cancelled or Postponed Matches

If a match is cancelled before it begins or postponed by more than 24 hours from its original schedule, all related bets will be fully refunded to players. For matches that have started but cannot be completed, sport-specific rules will apply — further details are available on the Sports Rules page within the platform HokiRaja.

9Prohibited Conduct

The following are strictly prohibited on the platform HokiRaja and may result in immediate account closure and forfeiture of any remaining balance without further notice:

  • Registering more than one account using the same or different identities;
  • Providing false information during registration or the KYC process;
  • Using bots, automated scripts, or third-party assistance software to play;
  • Colluding with other players to manipulate games or bonus systems (bonus abusing);
  • Using funds derived from illegal activities (money laundering);
  • Attempting to hack, breach, or compromise the security of the system HokiRaja;
  • Spreading false or defamatory information relating to HokiRaja on any public platform;
  • Harassing or threatening support staff HokiRaja using offensive or threatening language.

10Account Closure

10.1 Closure by Player

You may close your account HokiRaja your account at any time by contacting our customer support team. Before closing your account, please ensure all remaining balances have been withdrawn, as any unclaimed balance within 90 days of the closure request will be considered forfeited.

10.2 Closure by HokiRaja

HokiRaja reserves the right to close or suspend any account without prior notice in the following circumstances:

  • Violation of any term in this document;
  • False or inaccurate information provided during registration;
  • Suspicious activity or conduct potentially involving money laundering;
  • Confirmed ownership of multiple accounts;
  • At the request of the relevant authorities.

10.3 Self-Exclusion

Players who wish to voluntarily exclude themselves from the platform HokiRaja may do so through the Responsible Gaming section in your account profile. The minimum self-exclusion period is 30 days, with the option of a permanent exclusion. During an active exclusion period, you may not register a new account at HokiRaja.

11Limitation of Liability

To the extent permitted by applicable law, HokiRaja is not liable for:

  • Any indirect, special, or consequential losses arising from the use of the platform;
  • Service disruptions caused by circumstances beyond our control, including internet outages, power failures, or natural disasters;
  • Losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials;
  • Game outcomes resulting from a player's own misunderstanding of the game rules.

Maximum liability limit HokiRaja under any circumstances is limited to the actual account balance held in your account at the time of the incident.

12Privacy & Data

HokiRaja collects and processes your personal data for the purposes of account management, transaction processing, KYC/AML compliance, and service improvement. We do not sell or disclose your personal data to third parties without your consent, except in the following circumstances:

  • When required by law or court order;
  • To service providers who are contractually obligated to process data on our behalf;
  • To prevent confirmed fraudulent or illegal activity.

For full details on how we manage your data, please read our Privacy Policy HokiRaja which forms part of this overall agreement.

13Responsible Gaming

HokiRaja is committed to responsible gaming and player well-being. This platform is for adult entertainment only. We provide a range of self-management tools accessible through your account profile:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits;
  • Loss Limit: Set a maximum loss limit for any period of your choosing;
  • Play Time Limit: Limit how long you can play in a single session or within a day;
  • Account Break: Temporarily suspend access to your account for 24 hours, 7 days, or 30 days;
  • Self-Exclusion: Exclude yourself permanently or for a specified period.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. Information on local Malaysian support organisations is available on our Responsible Gaming page.

14Changes to Terms

HokiRaja reserves the right to update these Terms & Conditions at any time. For material or significant changes, we will provide at least 14 days' notice before the changes take effect via:

  • In-platform notifications when you log in;
  • Send an email to the address registered to your account.

Use of the platform HokiRaja continued after the effective date of any changes will be considered your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact us to close your account and withdraw your remaining balance.

15Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the platform HokiRaja, please reach out to our customer support team through the following channels:

  • Live Chat: Available 24/7 directly within the platform HokiRaja — the fastest way to get help;
  • Email: support@hokiraja.wine — response within 24 business hours;
  • WhatsApp VIP: Available to Gold, Diamond, and Platinum members only, via the number provided in your VIP profile.

Our team operates 24 hours a day, 7 days a week in both Malay and English. We aim to resolve all enquiries as promptly as possible.

The latest version of these Terms & Conditions takes effect from 1 January 2026. All previous versions are hereby superseded and replaced in their entirety by this document.

Accepted Payment Methods at HokiRaja

Deposit and withdraw using the local Malaysian payment methods you already use every day.

Touch 'n Go eWallet
GrabPay
Boost
ShopeePay
DuitNow
FPX / Maybank2u
CIMB Clicks

Minimum deposit RM10 • Minimum withdrawal RM50 • No additional fees charged

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Register Account HokiRaja Today

By familiarising yourself with our Terms & Conditions, you are now better prepared to enjoy a safe and rewarding gaming experience at HokiRaja. Register for free in under 2 minutes and explore hundreds of top games for Malaysian players.

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